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How Does Fife Housing Register Work?

The Fife Housing Register has been created to allow applicants for Social Housing to complete one application to apply to more than one housing provider.

Your application will be assessed using our common assessment of need to award points that reflect your current living circumstances.

We will:

  • Provide friendly help
  • Provide good quality advice and information
  • Provide an effective and efficient service
  • Ensure your application is treated fairly and equally
  • Ensure that your information will only be seen by those that need to know
  • Contact you if there are any problems with your application form
  • Process your application as quickly as possible
  • Ensure anything we send you will be clear and understandable

We need you to:

  • Include full, honest and up to date information on your application
  • Provide relevant proofs and any extra information we need to assess your application
  • Ensure your application is up to date at all times
  • Reply to anything that we send you

Service Update

2nd August 2024 - FHR Application Processing Issue

Due to an IT issue we are unable to provide customers with an update on their Application for Housing. New applications can be submitted during this time, however there may be a delay in them being assessed.

We apologise for any inconvenience this may cause, however the team are working to resolve this issue and will provide a further update when available. 

November 2023 - Customer Survey

We want to hear from you! Fife Housing Register are running a customer survey from November 2023 to January 2024. We want to hear from applicants who have either completed their housing journey with us or are currently on our waiting list. Your answers could help us improve our service in the future. Please see the below link to the survey;

FHR SURVEY

June 2023 - The Fife Housing Register Team have moved base from New City House, Dunfermline to Brunton House, Cowdenbeath. Any Post being sent to the FHR Team should be sent to the following;

Fife Housing Register Team, Cowdenbeath Customer Service Centre, Brunton House, High Street, Cowdenbeath, KY4 9QU.

Alternatively you can;-

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