Prevention Services
Prevention Services aim to prevent people becoming homeless by providing advice, assistance and support to help you find a realistic solution to your housing problem.
If you are homeless or threatened with homelessness, please talk to Fife Council who can arrange an interview to fully discuss your situation and explore the housing options available to you.
You can do this by:
- Visiting Fife Council's Website
- Calling Housing Information, Advice & Prevention (lines open 8am-6pm) on 03451 55 00 33
- Visiting your nearest Local Office
Once you contact the Council, you will be given an interview appointment to have your situation assessed by skilled and experienced staff. If you have no accommodation at all, staff will do their best to see you on the same day you make contact. Otherwise, staff will see you as soon as they can, certainly within 5 working days.
Emergencies
For help or advice outside of office hours or on weekends, please call the Homelessness Emergency Number - 0800 028 6231.
Partner Agencies
Fife Council and the other Fife Housing Register Partners work with other agencies who may also be able to provide advice and assistance to you, depending on your circumstances.
Fife Private Rental Solutions – Fife’s private rented sector advice and assistance hub
Fife Private Rental Solutions (FPRS) can provide advice and assistance to anyone interested in the private rented sector, they can also provide advice and assistance to existing private let tenants, working with you and your landlord to resolve any rent or other tenancy related issues. They can offer guidance on what renting in the private rented sector entails; how to search for an appropriate property; benefit entitlements; assistance with a Deposit Guarantee and much more. For more information, contact the FPRS team on 01592 201849, email info@fprs.co.uk or visit their website www.trustinfife.org.uk
Frontline Fife – Independent housing advice and lay representation in Court for rent arrears
Citizens Advice & Rights Fife – Independent housing and benefits advice
Fife Women’s Aid – Support for those experiencing domestic abuse
Fife Migrants Forum – Welfare rights, unemployment and housing advice
In this section
Service Update
14th July 2025 - FHR Team Emails
From the 14th July the FHR Team will no longer be able to reply to individual emails due to additional pressures caused by the Housing Emergency. This email address should continue to be used to provide additional information regarding your application, an automatic reply will confirm we have received your information.
June 2023 - The Fife Housing Register Team have moved base from New City House, Dunfermline to Brunton House, Cowdenbeath. Any Post being sent to the FHR Team should be sent to the following;
Fife Housing Register Team, Cowdenbeath Customer Service Centre, Brunton House, High Street, Cowdenbeath, KY4 9QU.
Alternatively you can;-
- Call 03451 55 00 33
- Or email FHR.Team@Fife.gov.uk
